|
 Late Delivery
If some unexpected events should occur and we cannot deliver your garments on time than we will deliver your order to you as soon as possible.
Restrictions of cleaning
We may not be able to clean your
garment if the color might separate or bleed from the materials. (ex.
A clothes that have light and dark color when washed can bleed yogether.)
We might not be able to clean some
types of clothes. If we think that the clothes will be damaged
after or during the cleaning we will not clean it.
We may occasionally realize a
potential problem and ask your permission to process your item
by phone or e-mail. If you accept it, you will be cleaning your garments at your own
risk. However, we will take care of
your garments with extreme care and will try to return your garments
in good condition. The cleaning results depend upon the
condition of your garment such as colorfastness, the age of
fabric, the weakness of fabric, and so on.
If
damage should arise, It will not be our responsibility due to
your permission prior to processing. Also we will
call you as soon as possible if we experience any problems.
Re-cleaning
- Satisfaction Guarantee
If your are in anyway unsatisfied with our cleaning
we will be happy to reclean your clothes
by request. (The garment must be on hanger and must not be worn.)
Damaged
garment
You must notify us of any damage on clothes or it may
be possible that we will not clean the
damaged garment. (we will call soon as we find any damages.)
Common problems
Laundry shirts may get
damaged because of long continuous cleaning process.
we are not responsible for any damages.
Special buttons
If needed we will detach "special buttons" before cleaning and sew them back on later.
There will be an additional charge for these services. |
